Welcome to the Duke Security CCTV Help Centre. Here, you’ll find clear and practical guidance to help you make the most out of your CCTV system.
Our comprehensive “How-to” guides provide easy-to-follow instructions for managing your CCTV system effectively:
Viewing Live Footage: Quickly access and view real-time video from your CCTV cameras.
Playing Back Recordings: Easily locate and replay recorded CCTV footage.
Downloading Footage: Step-by-step guidance for exporting and saving your CCTV recordings.
Sharing CCTV Access: Instructions for securely sharing your CCTV system with other authorised users.
This section offers simple, actionable solutions for the most common issues encountered with CCTV systems, ensuring minimal downtime and maximum security:
Connectivity Issues: Resolve common connection problems between your cameras and mobile apps.
Playback and Recording Problems: Fix issues related to missing or incomplete recordings.
Alerts and Notifications: Troubleshoot problems with receiving timely CCTV alerts.
General Camera Maintenance: Tips to ensure optimal camera performance and longevity.
If you still require assistance, please contact us.
If you can’t find the answer you’re looking for or require further assistance, our friendly support team is just a click away. Contact us below, and we’ll be happy to help.
