CCTV Repairs & Fault-Finding in Peterborough

We fix all CCTV faults and issues - guaranteed

Cameras blurry, offline or not recording? Duke Security Systems provide fast, tidy CCTV repairs for homes and businesses across Peterborough and a 20-mile radius. We work with most brands (Hikvision, Uniview, Dahua, Swann and others), give clear, no-jargon advice, and only replace what’s necessary. If upgrading is better value, we’ll explain why—no hard sell.

Why Choose Us

For more information call us on 01733 639096 or request a call back below:

Duke Security Van

Honest Pricing, No Surprises

  • Transparent call-out covering travel and diagnostics
  • Fixed prices agreed before any parts are fitted
  • Work documented on your invoice for insurance and audit
  • Optional annual servicing to keep things reliable year-round
Duke Security Van viewed on CCTV camera

Camera Faults

Blurry/soft focus, tilted images, dirty or water-marked lenses,Night vision problems: IR glare, over-exposure, spider webs on IRs,Intermittent/offline cameras, damaged joints, water ingress, failed PoE.

Recorder Faults

NVR/DVR showing “no HDD”, disk full, or constant beeping,Too little recording retention; incorrect time/date overlays,Failed firmware updates or configuration resets.

Offline Faults

P2P/Cloud offline, QR code problems, password resets,Port/UPnP issues, router changes, multiple user access set-up.

What to Expect on the Day

  • Arrival & brief – quick chat about symptoms and recent changes
  • Safety & inspection – recorder, cameras, cabling, PoE/power, network
  • Targeted diagnostics – test feeds, swap ports, SMART test HDD, app checks
  • First-fix repairs – connectors, refocus, re-aim, firmware, HDD swap if required
  • Full system test – live view, playback, motion rules, push alerts
  • Handover – tidy finish and simple explanation of what we’ve done

"Our goal is to resolve most issues on the first visit however if parts are beyond economical repair, we’ll provide clear recommendations and give the customers ample time to consider the options"

CCTV On Phone

New CCTV Installations

1 Camera Systems

2 Camera Systems

3 Camera Systems

4 Camera Systems

Preventative Servicing (Recommended)

  • Clean lenses & housings, remove webs; check IR performance
  • Re-aim/re-focus to current layout; confirm time/date & watermarks
  • HDD health/SMART check; firmware & security hardening
  • App review and multi-device setup for family or staff

CCTV Upgrades

If repeated faults or outdated quality are costing you time, we can:

  • Replace tired 1080p cameras with 4MP+ or colour-at-night models
  • Reuse good cabling and upgrade the NVR for longer retention
  • Improve night-time identification and reduce false alerts
  • Keep your app access and migrate settings where possible
CCTV engineer using handheld tester with duke security systems van in background

Would like to know more?

Speak to an engineer, not a salesperson.

Tell us a little about your property and what you need— A new CCTV install, upgrade for app control, extra cameras, or a repair. We’ll come back with clear advice and an indicative price.

Helpful to include:
• Best time to call (AM/PM/evening)
• Existing CCTV brand you have (if known)
• What you’d like to achieve (upgrade, add cameras, fix a fault)

Prefer to chat now? Call 01733 639096. No hard sell, no obligation. We respect your privacy.

Our Service Area

We currently only offer installation, repairs and maintenance in the following areas:

Frequently Asked Questions

Yes—our package installs keep things simple. We confirm camera positions on a short survey and stick to the agreed price unless you ask for extras.

Usually yes. We support many recorders and cameras and can service/repair systems not installed by us.

Yes—remote viewing is included on new installs and available on most upgrades; we configure the app and show you how to use it.

Absolutely. We secure small shops, offices and yards—plus multi-site support if needed. Local firms promote similar services; our edge is tidy installs and fast support.

With our fixed priced packages, you’ll use Hik-Connect to operate your CCTV system. If you already have a system, we use the proprietary software from the manufacturer to give you the best user experience. 

Range of Hikvision CCTV cameras available from Duke Security Systems Peterborough including turret, bullet and dome models

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