Alarm Upgrades with App Control

App Control, Tidy Installs, Local Support

Already have an alarm but want modern features? Duke Security Systems upgrade and modernise existing intruder alarms across Peterborough and a 20-mile radius so you can set/unset from your phone, receive instant push alerts, and expand coverage with additional detectors—all with a clean, tidy finish and minimal disruption. Where an older panel is past its best, we can migrate you to a new wireless AX PRO system that keeps things neat with no messy cables on show.

Why Choose Us

AX Pro Alarm on Hik-Connect App

What You’ll Gain with App Control

  • Set/Unset anywhere: Arm, disarm and check status on your phone.

  • Instant notifications: Push alerts for alarm activations, tampers and low battery.

  • Event history: See who armed/disarmed and when.

  • User management: Add or remove users and guest access.

  • Areas/part-set: Protect downstairs at night or a garage/outbuilding in the day.

  • Remote checks: We can assist with diagnostics and small tweaks without a site visit.

Pet Friendly

Our detectors are immune to pets under 30kg (about the size of an adult German shepherd). If you think this may still be a problem, please call us. There are other devices that we can use to keep your property secure.

5 Year Battery Life

The main panel requires a 230v power supply which can either be plugged into an existing socket or hardwired into your existing ring main. Each component (motion detector, door contacts) has a battery life between 3 – 5 years with moderate to heavy usage. The batteries are changed where required, as part of the maintenance charge.

AES-128 Encryption

The Advanced Encryption Standard, also known by its original name Rijndael, is a specification for the encryption of electronic data.

Two Proven Upgrade Paths

Option 1 — Tidy Retrofit to Your Existing Panel

If your current panel is solid, we add a compatible communicator and configure the app. You keep your existing cabling and sensors where sensible, and we tidy any visible wiring during the visit.


Best for: Systems in good health that just need smart control and alerts.
Benefits: Lowest disruption, cost-effective, fast turnaround.

Option 2 — Panel Swap to Wireless AX PRO

If the old panel is unreliable or out of support, we migrate you to Hikvision AX PRO, a robust wireless platform with long-range, long-life peripherals. You get app control as standard, excellent coverage options for outbuildings, and a clean result with no cable runs.

Best for: Ageing or fault-prone systems; properties where neatness matters.
Benefits: Fresh warranty, flexible expansion, modern features baked-in.

AX Pro App

Add More Protection Without the Mess

Want to cover extra rooms, doors or outbuildings? We can add:

  • PIR motion detectors (standard, pet-friendly, curtain)

  • Door/window contacts and vibration/shock sensors

  • Outdoor detectors and beams for approaches and yards
    We prioritise wireless peripherals so additions are quick and tidy—no channelling or visible trunking in living spaces.

Smart Automation That Deters

Link your alarm events to lighting so the house looks lived-in and intruders are put on show. Options include:

  • Lights on when the alarm triggers
  • Dusk-till-dawn schedules when you’re away
  • Room-by-room rules for night-time part-set

We’ll design simple, reliable automations that fit your routine.

How Your Upgrade Works

  1. Quick call or message — tell us what you have and what you want to achieve.
  2. Survey — confirm condition of panel/sensors, Wi-Fi, and app options.
  3. Plan & quote — clear scope, fixed price, tidy finish guaranteed.
  4. Installation — retrofit communicator or AX PRO migration; test all devices.
  5. App setup & handover — we configure the app on your phones and show you how to use it.
  6. Aftercare — friendly support, plus servicing if you’d like ongoing maintenance.
CCTV engineer using handheld tester with duke security systems van in background

Would like to know more?

Speak to an engineer, not a salesperson.

Tell us a little about your property and what you need—new AX PRO install, upgrade for app control (set/unset + alerts), extra detectors, or fault-finding/repairs. We’ll come back with clear advice and an indicative price.

Helpful to include:
• Best time to call (AM/PM/evening)
• Existing alarm brand/model (if known)
• What you’d like to achieve (upgrade, add sensors, fix a fault)

Prefer to chat now? Call 01733 639096. No hard sell, no obligation. We respect your privacy.

Our Service Area

We currently only offer installation, repairs and maintenance in the following areas:

Frequently Asked Questions

Often, yes. If they’re in good condition we’ll retain them and add a communicator for app control. If not, we’ll advise the most cost-effective replacements.

No. Our retrofit approach and wireless peripherals keep things clean—no visible cabling in lived-in rooms.

The alarm still works locally. App notifications need connectivity; we can discuss dual-path options and tidy router placements for reliability.

Simple retrofits usually take 2–4 hours; AX PRO migrations are typically half a day depending on property size.

Yes—wireless door contacts, PIRs and beams make outbuildings easy to secure without trenching cables.

Yes—annual health checks, battery replacements and support are available.

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